Our commission by Mount Sinai to renovate a space in their Faculty Practice building for Plastics and Reconstructive Surgery was an opportunity for us to explore new models for healthcare design. Our resulting approach reimagines the patient experience and integrates the latest technology into every aspect of doctor-patient interaction. The ambience of the entire daylight-suffused suite is calm and quiet. A patient’s experience begins by entering an informal reception area with self-check-in stations where they are greeted by a roving concierge. A daylit corridor brings them to treatment rooms and doctors’ consultation offices. These rooms feature glass walls and sliding doors, with patterned translucent film for desired levels of privacy, and skylight ceiling fixtures that provide dimmable shadowless light. Oversized wall-mounted touch screen monitors in exam rooms facilitate collaboration between doctor and patient via leading-edge computer software that provides such tools as on-screen sketching and display of before and after visuals. Doctors’ academic offices in the adjoining private suite are modular and ergonomically designed to provide individualized work and lounge space. This area also includes a telemedicine pod to facilitate remote doctor-patient consultations world-wide.